Sounds to me like you are part of the scam. How could someone pull off a call from the number recited....they were in that office idiot. The map point to a southern state as to where this number is from, not CA. Also, they call on one 800 number and ask you to call back on a different 800 number. I do not think so. You should have signed in as ScamMan.
I first received a call from 510-970-1100 the day after applying for Social Security retirement benefits. I Block 510* calls so I reviewed the logs associated with this number on this forum. Later I received an Email from this person. Still later I received a letter from this person. All the information checked out. I eventually called this person at a direct number on a separate phone and we compared information. While on my "separate" phone, she called me and that call ID showed "510-970-1100". I picked up before blocking and it was her.
So, In my experience, it would seem that Outgoing calls from SSA in Northern California from Richmond, CA show up as "510-970-1100" and if allowed to leave a message(ie, not blocked), they leave a 877-772-3794 and extension number.
I give this information to the forum for clarification of my experience only. I personally keep a log of all calls to my number via a DIGITONE Call Blocker and documented manually to my Excell SS that is now over 3yrs and 1200 separate individual bogus calls. This Free Forum has been very benifical to me! Thanks for all your participation!
received a phone from a woman identifying herself as an employee from social security asking for my wife. She told my wife she was due an increase in social security because I was retiring and needed to verify information i.e. ss# place of marriage birth date. We realized next day we where scammed so we red flagged and froze credit reporting. Notified our banks ans social security. Thw woman on the phone sounded so professional and asked the right questions.
Call said that they were from ss.....they wanted my routing #. I called my local ss # and they said that that is not a legit #.
100% that this is a SCAM.
This number is a masking number to disguise our personal desk phone numbers so as to not receive call backs unless we ask you to. The Western Program Service Center is located in Richmond California and employees do call on overtime as it is a likely time to reach someone at home.