This number is "Aqua Pro" and they are very shady with their business practices. I also received the pink letter with "Final Notice: Notice of PARCEL ON HOLD" and when I called the number, they sold me on a free $25 gift card to Chili's, Olive Garden, etc. AND they would test my water for free. Sounded like a good deal.
It's really just a scam to get into your home to sell their water products/services. The technician would not test my water without my wife present and I would not receive the gift card until this was done (at least a few hours of listening to their sales pitch).
The test kit looks like some different dye solutions that anyone can purchase.
Big waste of time.
Businesses shouldn't be allowed to trick customers aka "First time movers" like this, especially not in the United States.
My husband got the blue card ("Parcel Tracking Notice" "This office is attempting to reach you." Final notice circled without receiving a 1st or 2nd). He asked me to call & see what it was about but I decided to do some online research first. This is the first link I clicked on after searching the phone number & I am convinced it is a scam & will not be calling.
I got this pink letter in the mail saying Parcel On Hold. Called the number 925-278-5938 and they were offering some water purification check and a $25 gift card or movie pass. I declined and said I'll need to do more research. The young lady over the phone acted supprised. I don't need anything FREE and I already have a water softener. Straight up miss leading SCAM!