Claiming they were 'Economy energy' looking for £20+ for a house I moved out of 2 years ago and settled the bill before I left.
If it isn't a scam and it is actually Economy Energy, then they must be incredibly poorly run and need to invest in staff, training, and software. Economy - your staff aren't great on the phone.....or know what they're talking about....or seem able to string a sentence together.
Asked to verify the company before giving my personal details, the person in the other end was VERY rude.If this is economy energy they need to train staff. If it was economy energy I don't see why she couldn't tell me to call them back myself. She was not concerned about clearing things up, so I assume it wasn't.
Claimed to be ‘Eon Energy’ and advised me I had left them in May and owed them £19.00.
‘Economy Energy’ was my previous supplier and I had settled my account a few months ago. They did try to get me to pay over the phone.