i placed an order for the free sample of RVTL ANTI-AGEING cream on Friday 11th September 2015 off of Facebook. After filling out my details and submitting about 2 hours later yes I've had a call from the number +2031290735. I am trying to get an email address for this company so to cancel my order as I no longer require this product and do not want them to take payment for the p&p. The bank have told me this is my right as a consumer that you have 14 days..... In which to do this.
Well, they are using a method that magazines use a lot. Better read the fine print before ordering any samples or free offers.
As we all know, nothing comes free. When magazine companies started their auto-renewal on subscriptions, many people did not read or understand the fine print. After the subscription expired, they would continue sending because you agreed to it on the initial subscription. They lost a lot of customers when they started that sleezy technique of keeping a subscription active. The same thing on the cream. In ordering the sample, you unknowingly agreed to continue receiving, at a cost, unless you notified them before a certain date after shipment of the sample. Usually it is an impossible timetable to meet. in summary......yeah....they are scamming people (legally)
Actually, if they don't give you a clear indication (meaning, not buried in the very small, fine print) that you will incur automatic payments for more goods, then that is deceptive marketing. As you said though, nothing is free - there's always a price, so people should exercise caution when signing up for anything.
Ok, two questions.
1) Why would you think that anyone here is calling you?
2) What is PSNI? Positively Stupid Nasty Inbreds, http://www.psni.police.uk/, http://www.psni.org/ Help us out here.
Caroline, I'm afraid that you are going to have to contact PSNI because this is a discussion forum and it does not make, condone, abet, support, or in any way have a thing in the world to do with your caller or anyone else's callers.