They keep calling me, every few weeks. My daughter visited the hospital several months ago so I thought it was legit. When i called back, it was always a voicemail. When i finally got through they claimed that I had a very large outstanding balance, when I knew i had a very small balance left. I refused to pay over the phone and asked them to send me a bill again. I never got the bill but they still call me every few weeks. so annoying!
They keep calling me, every few weeks. My daughter visited the hospital several months ago so I thought it was legit. When i called back, it was always a voicemail. When i finally got through they claimed that I had a very large outstanding balance, when I knew i had a very small balance left. I refused to pay over the phone and asked them to send me a bill again. I never got the bill but they still call me every few weeks. so annoying!
Peter Roberts and Transcon are not used by Yale New Haven Health. They use Century Financial for their collections. If you are going to give out info, make sure you know what you are talking about. I seriously doubt your work for them if you can't even get that correct.
It is definitely legitimate, but the staff member I've been dealing with does not seem at all competent. I shouldn't owe any money if they'd billed my insurance correctly, but the woman kept arguing that I was having elective plastic surgery (not even close to what I'm having done). For such a highly regarded hospital, all the administrative staff I've dealt with have been infuriating!