Got an unsolicited call from above number. Sai he was Peter Kuhmer with Windows.They knew my name. They said they were calling from Microsoft and that my computer had been "infected". They wanted me to give them control of my computer so they could erase the "infection". I hung up and called Microsoft support. They confirmed it to be a SCAM.
Got an unsolicited call from above number. Sai he was Peter Kuhmer with Windows.They knew my name. They said they were calling from Microsoft and that my computer had been "infected". They wanted me to give them control of my computer so they could erase the "infection". I hung up and called Microsoft support. They confirmed it to be a SCAM.
I got a call from unknown Name Thurs 2/8/2015 in evening phone 636-4986 tried to sell me all infections from my system.Got into my computer an wanted me to call him back . He said his name was Mike Reed Phone # he gave me was 636-4986 I just found his full # was 206-424-6387 , I want report him he has also got in to my computer. I was under the impression he was with the verizon then found out he wasn't with them.
Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused
What can you do immediately after such an attack?
1. Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again, particularly if the malware scans showed anything
5. Inform your bank and credit card companies
6. Sign up for credit monitoring, and check the status frequently
7. You may have to bring the computer to a local repair shop, and tell them the story.
8. Tell friends what happened, so they can be aware of strange emails from you
9. Plug in the cables only AFTER all the above have been done
10. Change the passwords on all online accounts. Even better - access a "safe", uninfected computer, and chance your online account passwords RIGHT NOW.
You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!
Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!
Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams
Lesson:
If your computer needs fixing, bring it to a local repair shop
Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.