I ordered The Super Sonic Molechaser over the internet from pestcontroldeluxe.com which takes you to
http://www.lowguys.com/Merchant2/merchant.mvc ... e=rodentcontrol
The product had a 30 Day refund guarantee. This product DID NOT work on the gophers taking over our yard! As a matter of fact they LOVE it making their mounds as close to it as possible! When I called the pestcontroldeluxe.com # over and over all I got was an answering machine. So, I called the phone number listed on the charge on my credit card and got a third party who gave excuse after excuse i.e. the company is in the middle of a move, they are busy on Monday's, etc. I told him I would just call my credit card company and dispute the charge and wah-lah!; within 30 minutes I got a phone call indicating they would send me a return authorization number from their warehouse......we shall see!