The phone call was from an outfit, onlinewebheal.com claiming that computer has malware or virus and caller leads you to check your computer and then tricks you into going to a website, www.support.me, wherein remote control software is installed, after entering a code that the caller instructs you to do. After a tech goes online to your computer, anti-malware software is installed, while in the background the tech downloads personal files from your computer. The caller demands that you purchase online support for two years at $99, three-years at $149, or for your lifetime at $199. Caller is very persistent and will continue to call you back until you go to the website onlinewebheal.com and sign up to the service.