You are dealing with a debt collection agency otherwise known as a scam artist don't give them any information and by all means don't give them any money they will make threats that they're going to serve you papers and we all know that nobody gives you a heads up when they're going to do that. Here's a dead give away when I called back the 239-384-7048 number it said that the Magic Jack customer could not answer the phone at this time. Legitimate companies don't use magicJack! If we all picked up the phone on Monday and called the attorney general we could stop these knuckleheads in their tracks.