Caller stated he was from Barclays, and knew some things about my family's credit card, but his questions were odd and asked me to verify my date of birth and street address, which Barclays had never done before. After I ended the call, I called the # on the back of my credit card, explained the call I'd just received, and they transferred me to Security. They said that they didn't have a record of any calls being made to me, and stated that they'd never ask those types of questions. It was someone phishing for info.
I was told it was because a woman was trying to open a card in my name with them and wanted to know if I had authorized it. I told her no way, and she said she would close it out and not let her have it.
Got a call from Barclaycard (formerly Juniper) and it was definitely NOT a scam. I do have an account with them and I had filled out an online survey about their new website's usability.
They called me back and answered my questions that I posted on the survery. I thought I was going to get a call from a corporate drone using a script, but the rep was very good and personable. He even waived a late fee I had on my card from 8 months ago!
So I guess the moral of the story is to be nice to people who call from unknown numbers. It could even save you some money, as it did me. :)
And this is the first time I posted something positive on 800notes. Usually rant and complain like everybody else.
I just received yet another call from this number. Usually I don't answer calls from numbers that I don't recognize but I'm fed up and decided to play along. Only now, when I have the phone answered, they keep hanging up on me. No message no nothing, just a click when I say hello. I went online to see what or who the number was registered to and found this site. So, I called Barclays and reminded them that my card is closed and I am on a hardship program and the payment is automatically deducted from my account. They claim they will put a note on my account to make the phone calls stop. We shall see.
PS - what shows on the Caller ID is Delaware Call - it doesn't say Barclays.