I got a call at 1:00 today from a man saying he was from Microsoft Windows and I had some errors on my computer. I guess I had a feel about him and asked where he was calling from since he had such a heavy accent, and he said Delaware. I told him I didn't want to do this that I didn't know where he was calling from for sure and my computer wasn't telling me I had any errors and asked him how he got my phone number. He was wanting me to do the "windows" key and "r" key. I asked for a number to call him back that I wanted to check this out. I called my local phone company to see what they said. He said he didn't know anything about calls from Microsoft. I told him what happened and that I got a call back number and he asked for that. While I was talking to him he Googled the number and came up with these scam notices. I am thankful for my local phone company!
A Jack Watson called my wife telling her to go to the computer due to some error it was producing. His very thick accent made her leary, plus she could not understand him. She told him she would have to get in contact with me. He left the phone number 302-464-5393 (employee number MS0013).
We got the same call tonight. Said our computer was downloading lots of stuff and that is why Microsoft was alerted. He said it was all kinds of virus things infecting our computer. Would not give us specific information but wanted us to give him things off our computer. First call came from "pay call" and he said he was in California. He called back and the caller ID showed a number in IL. Two two numbers were 607-271-9593, 302-464-5393.
Got a call from these idiots Sat. Sept 27/14 saying they where from Microsoft and had errors on my computer. Wanted me to log on and talk me thru it. When questioned where he was from said Delaware. Hung up on him called me back and said he was putting a senior technician on to help me with the problem. Both had heavy accents and got really annoyed with me when I questioned if they where legit. Asked for a call back number and they gave me 1 800 302 464 5393 and said his name was Jason. Never called back.
On 5/25/12 I received a phone call from a person who claimed to be from "Windows" and he said that my computer had many errors. He had me go into a program that listed various dates and a few of those had a red indication showing an error. He said that he could remove the errors for $25 to be billed to me by Western Union. The person had a strong accent and I had a hard time understanding what he was saying but I did what he suggested and then he wanted to verify my Visa credit card. I foolishly gave him my card number and ended the conversation. He called me back and said that the charge had not gone thru ($25?) I called Visa customer service to see if ther was any problem with my card. A Visa rep called me to ask if I had charged $548 to my card and I told the rep that I absolutely had not. The rep then decided that the card was to be closed and that I would receive a new card number in 7-10 days. I called the phone number given to me by the caller and demanded that I receive a credit for the erroneous or fraudulent charge to my Visa card. Later that day I received a chat message from "windows care?" informing me that I would receive a credit to my Visa account in 48 hours.
On 5/28/12 (Memorial Day) I received a phone call from the person that called me on 5/25/12 and he said that if I would get on to my computer he would be able to credit me the $548. I told him that I was not going to get on to my computer and that he should credit me thru Visa from where I was originally charged. He kept insisting that I go on my computer and he said that I would not get the credit if unless I got on to the computer. I then hung up and terminated the phone call.