Have received two separate calls from this number. They claim to be a debt collector for Citibank - no one in this household has had a Citibank card. We even checked our credit reports and NO Citibank accounts show up there. If they ARE a debt collector, they are in violation of the Fair Debt Collection Practices Act, which requires them to send out something in writing after they have talked to the person whom they claim owe the debt. They have had more than 2 weeks to do so, as the first call came in more than 2 weeks ago.
I have been receiving phone calls from them as well. They told me that they are Alliance Group and Associates in which I was informed recently that this is not a registered name. They are very rude individuals. If they are a debt collector, they are in fact in violation of the Fair Debt Collection Practices Act. They will not send me information through the mail. They will not even give me their physical address stating that they are not authorized to give that information because they are a nation wide company. I have many red flags go up dealing with these people. I really believe that they are running a scam.
I received a call from this number and stated that they are calling from CitiBank. I do not have an account with them and I have never had an account with them. They said that I owed them $900 and I needed to send a partial payment of $500 as soon as possible.
Tell the caller that you refuse to discuss any debt until you get a written "validation notice." This notice must include:
The amount of the debt
The name of the creditor you owe
A description of certain rights under the federal Fair Debt Collection Practices Act
If a caller refuses to give you all of this information, consider requesting this information in writing or seeking assistance before paying the debt to make sure the debt, and the company, are valid.
Tip: You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters. You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office.
If you're having trouble with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).