I received this call and there was no message so I googled and found this. Then I realized they were calling about my request for employee assistance. They called back within 5 minutes and I answered. I think they do not leave messages because these matters are confidential. I don't think they are allowed to leave messages. There is no need to report them, simply answer the phone and ask what they are calling about.
This is a mental health insurance carrier so they arent going to say " this message is for the crazy person who lives here" Its a real company with valid reasons for calling. They probably need information to
I also received a call from this number and they are National Imaging Associates. They call to let me know that my preauthorization for an MRI was approved. They are merely giving you a courtesy call to let you know what is going on with your medical preauth requests.....sheesh lol Have a nice day!
Jiminy friggin cricket Chuck, make sure you have your information correct before you go throwing out BS answers. Yes the 314-387-4000 number is their call center number, however, if you pay attention to the message they leave you will hear they give you a different #(usually an 800) to call back depending on what medical reason they are calling for, i.e. 800-642-7820 goes to National Imaging Associates who approve or deny preauth requests for MRI's or CT's. It works similar to an answering service(call center) for multiple doctors. The preauth is approved/denied by different facilities depending on what it is for so one # may be MRI's/CT's and a different number may be for a preauth for Speech/Hearing tests.