this collection agency walks a very thin line with the FDCPA and sometimes crosses it...it is a little agency owned by a crooked, unprofessional slob and the VP is the shadiest individual i've ever met. They only have about 10 people in the company if they are lucky, and they are losing clients fast. Why Children's Hospital even uses them anymore is beyond me. They hire paycheck to paycheck drones to work for them and they will cross any line they need to.