Caller asked for me by name then when I replied that she wasn't here, hung up. I called back. When I told the woman answering the phone that I wanted to be on the do not call list and that I did not need construction work and if I DID, I would never consider a company with such rude, poor phone manners, she replied "I don't have to listen to this". Well, of course you do! You're answering the phones and you are the first line of contact and the 1st representative of your company. She responded in the same manner as the hang-up "salesman" ~ unprofessional. Sure, let me hire "Flat Rate" immediately.