My husband died a few years ago and he always took care of all the utilities bills and such. So since his passing i have just continued paying the bills. A very sweet young lady called my house, her name was jennifer. She showed me how my current gas rate was more than twice than what i should be paying. So i signed up with quake. Jennifer was very patient with me and explained things to where i understood them.
Lady called on behalf of Quake Energy. She said she was a supplier in the trade and she wanted to speak with the person who handles the energy accounts. Spam call. Sent her to voicemail.
Called wanting to talk to someone about our Dominion Gas account. Called back and they said that the Customer Service Center was closed at 1:08 PM. Not calling back seems like a sales call.
Lisa has been calling our office the past 2 days. my concern is she said she is from the "dominion choice energy program". I asked who she was employed by and she said "Dominion"... she told me quake energy has the lowest gas price (which is does, I checked), but the point is - she DOES NOT WORK FOR DOMINION...they make it sound like nothing changes, and adds you on to Quake's energy program before you know what happened....They need to stop telling people they work for Dominion