Why did Drie and you, Karen, both just come on to this board for no other apparent reason than to reassure another of whom their caller was? How did you even know another was on this board asking who it was? If both of you were supplied with support, were satisfied, and knew who your caller was, why in the would you take the time to come here to report who gave you tech service? I got a call on the phone yesterday from my GM car dealer to inform me that my Buick was ready. I went and picked it up and it ran great. Yet, I felt no reason to come to this board and tell others about it....