the guy on the other end at Scotty's satellite tried telling me that if I didn't accept installation that I would be billed! what!!!! I told him that I didn't know his company let alone have an order placed for a connection! told him to take our number off of the call list! and then someone called back later that evening!! another call from the same company on my mothers phone. this time I called back and a woman answered. she said that I was scheduled for hookup that morning! I told her the same thing I told the other person and to take that number off of the call list! sometimes you'd just like to torment their lives with calls like they do yours!!