Great post Julie, ya I had the same thing happen with one of my users at another office, and it was calling him 13 times a day, and would roll the last 2 digits so that number couldnt be blocked. Just called up Athena and they took care of it.
Nice work Julie, you found the cure which I was forced to resort to after receiving calls all morning. I have to agree with the others though as you have to wonder about Athena's ability to maintain the sanctity of medical record confidentiality...........................
Thank you, Julie! I was digging around and trying to figure out who was calling me and why. Some coworkers suggested that it sounded like a fax machine. Yellow pages didn't yield any results, but a google search of the # brought me here.
The operator was real nice about it (and to my credit, I hope I came off as such myself ^.^ ).