FFFF uses "work at home" telemarketers, therefore they can only make sales.
I am currently trying to get a refund of an overpayment. If you have a credit on your account, they say they reserve the right to make a 'charitable donation' of your money instead of giving you a refund. Since FFFF has ties to the Mormon/LDS church, I would assume that it will be to the church. Their rep was very friendly until I asked for a refund. Then she firmly told told me that she would ask for one (either this is a diversionary tactic or CSRs can not authorize refunds), but reserved the right to use my money to make a 'donation'. Since they are a for-profit corporation and they are making a charitable donation, I am wondering if they are taking a tax-deduction using other peoples money. If I don't receive a refund, I will request an IRS investigation into this practice.
They were calling our number, refusing to talk to anyone else but my wife, until I told them that the number is in my name and I was serving them notice that I wanted on their DNC list. That was about 3 eeks ago... so far no more calls.
We used to be a regular customer, but the telemarketing and refund policy has burned us. opefully they will clean up their act.
For more info on FFFF and its connections, Google "Feature Films for Families Dove Foundation"
If you will call and get a customer service rep, they will put you on the do not call list. After talking to the telemarketer several times and asking him to put us on the do not call list, we found out from the CSR that he doesn't have the ability to do that - only a CSR can. Haven't gotten a call from them since then.
Yes it is a scam. I have asked to be removed from all 17 numbers they have called from. I have now contacted the FTC and reported all of the numbers. Hope this will help.
SO far #'s I've collected from Family Films (which is actually a reputable company - I just can't afford to buy movies right now)
805.309.5536, 856.295.5528, 208.388.3328
those are what I have so far anyway...
it's this website that's helped me find these 3 so far.
They're a good company - and yea they call but they're just doing their job... I guess I don't get too mad at them cuz currently I'm a telemarketer, I call businesses... I'm just doing my job - (we hate it too by the way)... just be nice to them, ask to be removed from list.
They can't help if they call you - it's not their fault, it's the list that's generated for them.
Same number different name same objective: to annoy people with telemarketing calls hoping (hahaha) they might give in and buy something. Whata buncha maroons. They are NOT a good company.