IF this number has to do with student loans, they're so far off base call I g my phone. I haven't been in college in over 20 years and, I've never had student loans!!
no message left--called it back and got "no representative is available, your call will be returned in 1 day or less, and if you want to be removed to dial 1"...so yes, I dialed 1 and also moved them to my block list on my phone! who the hell are they?