Woman requested to speak with a manager. When I asked what in reference to, she claimed not to understand the question, why did I need that information? I explained that per company policy, calls aren't transferred unless we know their purpose. She said that due to the content, she didn't feel comfortable disclosing it. I replied in that case, her inquiry wouldn't be forwarded. She alleged to comprehend my viewpoint and hung up. Researching this number led to Insight Global, a staffing service. That plus her reluctance to identify her reason for calling meant that she was a recruiter (headhunter).