It's a recorded message that acts like they had a problem with their headset, then say that I stayed at a resort and won a trip to Orlando at 75% off and then a free 4 day all expenses cruise to the Bahamas. They say they're only giving away a certain number of these and they have a few questions to ask before I'm eligible. There are scams trying to get you to say "Yes" on the phone so they can voice verify and get into your accounts, so I don't respond to them to find out what the questions they ask are.