I got a call today from a man with a foreign accent perporting to be with microsoft and was calling to tell me that my pc was in danger of crashing because of malware and viruses and if I would boot up my computor he would fix it, he repeated that he was from microsoft, I told him I was too busy right now but if he would leave his name and # I would call him back, he gave me 206-312-5809 saying again that this was a microsoft # I googled the # and came to these sites.
Said there was a problem with my windows computer sending an error message, told them I had a Mac and they corrected themselves (lied) saying that it was the Mac and to give them access to it. DONT GIVE THEM ACCESS
Since the scammer accessed your computer, they probably did one or more of the following:
• disabled your anti-virus software
• added a lot of malware to your computer
• copied your Contact List (so they can email your soon-to-be ex-friends)
• copied any financial data or passwords they could find
• compromised your ID
• "zombied" your computer, so it would respond to THEIR commands
• deleted some important files
• asked you for money to repair what damage they caused
Now, what can you do?
1. Pull the cables on the computer, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again
5. Contact your bank and credit card companies
6. Sign up for credit monitoring, and check your status frequently
7. Possibly bring your computers to a local repair shop, and tell them the story.
8. Tell your friends what happened, so they can be aware of strange emails from you
9. Plug in your computers only AFTER all the above have been done
10. Change the passwords on all your online accounts.
Remember, honest computer companies do NOT cold-call people to tell them their computers need fixing!
You were exposed to one of these scams, and you might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Remember to return here, to 800notes.com, after you look at any of the information at that site, either to post more information, or to let us know you avoided the scam or fixed your computer correctly.
My neighbor fell for it, too. I found out a month later. She took her computer to a local computer repair place. They discovered that the caller had turned off her anti-malware program. She ended up replacing her tower, just to be safe.
I suggest you take your tower to get the scammer out of your computer.
I told them I have window expert at home. If he need you I will let him hone you. I asked his phone He said 2063125809.
i did not tell him anything else.