I am on the Do Not Call registry. This number has been call every day for two months. I've picked up several times and followed the automated message instruction to press #3 to be removed from their calling list. Despite making this request, I still receive calls. Today I received a call and this time I pressed #5 to speak to a representative. When she came on the line I told her I've requested them to stop calling on several occassions yet still receive calls. She said she'd remove my number from their lists and hurried off the phone....we'll see.....
This is an energy broker (who won't identify themselves) who is trying to get you to switch gas & electric providers. I receive 7-10 calls per day from this and other numbers, and I, too, am on the Do Not Call Registry. Sometimes they call me about my "current bill with PSEG". Sometimes they call me about my "current bill with JCPL". That should tell you something.
When you try to talk to a rep to get your number removed, they will ask for your account number.
NEVER GIVE ANY ACCOUNT NUMBER OR EVEN YOUR NAME TO ANYONE COLD CALLING YOU. ANY LEGITIMATE COMPANY THAT YOU ALREADY DO BUSINESS WITH ALREADY HAS YOUR NAME AND ACCOUNT NUMBERS, AND WILL NEVER ASK YOU TO PROVIDE THESE THINGS. IF SOMEONE ASKS YOU FOR THIS TYPE OF INFORMATION OVER THE PHONE, IT IS A SCAM.
Furthermore, whoever these people are, they at times try to misrepresent themselves as PSEG or JCPL to gain your trust (they are NOT PSEG or JCPL; again, they refuse to identify who they are).
This is a shady scam. As of last week (week ending August 18, 2012), they were robo dialing people using 973-1XX-XXXX and 732-1XX-XXXX phone numbers. Phone numbers where the prefix starts with a 1 (example 973-158-9945) are not legitimate phone numbers). After I posted this complaint on all of the prefix-1 phone numbers listed below, they started robo dialing people using other phone numbers such as this 206-445-6112 phone number. When you try to call this number yourself, all you get is a busy signal.
Obviously, this is not a legitimate company if they are using deceitful practices to get around the Do Not Call Registry, misrepresenting themselves as PSEG or JCPL, and don't even have legitimate phone numbers.
FYI, other phone numbers used by this company are:
These all have the same complaints attached to them. "Calls multiple times a day." "Won't leave a message." "Energy broker trying to get me to switch."
I am posting this on the complaint threads for each of these phone numbers.
Thank you Q. You are 100% correct. They are changing their phone numbers weekly now. It really helps to have caller id.......ANYTHING that says Unknown Name, Unknown Caller, Private Caller, etc means to proceed with caution. Since all my relatives and friends are in either NJ, Pa or CA, I don't have to worry about answering any calls with an out of state area code except for those.
The one thing I wanted to mention here is that everyone should make sure your older relatives who are a little more inclined to maybe answer when these scammers call and quite possibly go ahead and think the call is legit and give out their personal information by mistake....we should make sure that our parents and grandparents know NOT to talk to the scum that calls them and NOT to give out any information to them. A polite send it in the mail or No thank you and then hang up is what we need to make sure they know how to do.
I'm not worried about myself, I can smell a rat when it comes calling on my phone. My kids are real good at not talking to anyone trying to offer or sell them something. But I worry about my dad and I worry about my grandparents. They're older, they don't get out as much....they could give these scammers the time of day. I'd hate to see them taken advantage of.
Your message definitely rang true with me. My mother, who is 88 years of age, has been complaining about these nonsense calls. She does not have Caller ID; therefore, when the phone rings, she feels the need to pick up on all calls, thinking it is a family member calling and she doesn't want to miss the call. She is getting very, very upset about the situation of unknown callers who perpetually ring her phone, and she wonders why this is allowed to happen. She doesn't realize that it's happening more and more, and that there are so many people who have to endure receiving these unknown calls on a daily basis. She questions why someone in authority isn't doing something about this, and frankly, I don't even know how to answer her anymore, because I've been misled into thinking that when you report a call, someone will indeed look into it and finally put a stop to these moron callers. Well, it doesn't work that way, and yes, I do try to enforce the rule that if you are not speaking to a family member that you should exercise caution. I do fear though that someone will be able to get through to her insisting they are legitimate. It's really a shame to think this kind of thing is happening, and the elderly are extremely vulnerable. I just don't know what the answer is to this delimma. My mom complains that people just call and she says "hello", "hello" and no one answers. These people on the other end of the phone should be punished for what they are doing to people.
Received a call from "Roger" at 206-445-6112, claiming that they can lower my electric bill. All I have to do is to give them information about my electric service provider that is on my bill. When he asked who he was speaking to, I asked him what company I was speaking to, and why they needed my electric bill information. He said that it was a "bad connection" and would have to call me back. I do enjoy messing with these people.......scammers!
It is a scam. Illegal too. Dont want you to lower your bills, they want as much personal information as possible. Report to the FTC. If you have the time block your number and call them and let the recording run for an hour. If everyone does it they might get blocked.
Also using 206-445-6114. If you do get through to someone you have already let them know your line is a working number. Then they attempt to get more from you.
Dont anwser is best. File a complaint. This an organized criminal enterprize so where is the government?
Call your congresman, newspapers, media of any kind and keep filing complaints.