I have gotten calls over the past 6 months, telling me they are Microsoft calling and my computer is sending error messages. Thinking this is a scam, I finally asked for name and phone #, and where they are calling from. They are always males with thick Indian accents. " JIM " calling from New Jersey, phone # 302.261.9242.
He told me to depress the Windows key along with the 'r' key and read off what it says. He said I have a virus, with junk files on the computer, and that this is the last day for the computer. "It will shut down in a few hours". He called back from a quieter line so we could hear each other. This time I noticed far less voices in the background. I asked to speak to his supervisor several times, and asked many times to be taken off their call list. A 'supervisor' got on the line; sounded like the same guy disguising his voice.
I explained I have malware and virus protection, and he assured me this is not the case.
Anyway, now I know to hang up on subsequent calls. Any action on this scam yet?
We received a call around 5:30-6:00 Pacific last evening. The caller used our name and told us that he was calling from the Windows computer maintenance department. There was a lot of background noise with many other people making calls and I could barely understand him between that and his accent. He said that a virus was entering many Windows computers and he wanted me to go to my computer and follow his instructions. I asked for his location and he said New Delhi. I asked what company he worked for and could not understand him, so asked for him to spell it. the closest I came was Ahpuro, but when I spelled it back he said no. He gave me this number to return the call at a later time as we had company, 302-261-9242.
I also received a call @ 2:32 on May 23 from some guy who said he was from Windows. The last post was very accurate about the background noise and you could not understand him (heavy accent...Dehli would be right). He told me something horrible happened to my pc but I couldn't understand 1/2 of what he said. I asked for a call back # d/t I was on the line with someone else at the moment. He gave me 302-261-9242. Someone googled it for me and found these posts that I am now adding to. Please be careful and don't give any info to these people and get off the line. God bless. jo
Victor, supervisor from Windows Support Department. Wanted me to run www.ammyy.com to correct problem with virus I apparently downloaded. Caller ID showed "999-910-0544". . Victor (as well as the man who spoke to me before him) also had very heavy Indian accent. The caller ID made me suspicious; however, the man sounded very convincing especially since I have been having issues with Windows recetly. I disconected from internet when he asked me to run programs and go to a website then found an excuse to call back later. Victor gave me callback # 302-261-9242
On 08/21/14 I received a call from a man who asked to speak to “my name”. I asked him who was calling and he said “Windows Service Center”. As he had such a strong Indian accent, I asked him where he was located and he said “Delaware. He went on to say something, but I couldn’t understand a word, his accent was too strong. I asked him to put someone else on the phone that speaks better English. Another man (again with a strong Indian accent) got on the phone, and said is name was “Jim” (made me chuckle). As I have 3 teens, I wondered if one of them was having issues with windows, so I tried to get some information about the computer he was calling about. He said the call was for “my name” again. I told him I work on a Macbook Pro and don’t use windows. I asked the 2nd rep for the name of the company he works for, and he said “Windows Service Center’. I asked him again, for the name of the company and he said the same thing. I asked him his name, and he told me Jim Livingstone. I hashed him his tel # and he gave me 302-261-9242
I told him I would call him back. When I called back, the phone was answered by yet another Indian man. I asked for Jim :ivingstone, and the 3rd man hung up on me. This is some kind of a scam. It’s clearly a call center, and every employee is Indian. They lie and tell you they are working for a company in Delaware, USA, but this is obviously a lie.
I have reported them to the NYS Attorney General’s office. I have my phone on the registered do not call list, and they are calling. They have called a few more times, but they never leave a message.
This scam outfit is running a boiler room operation, which, from their accents, appears to located in India. They CLAIM to be calling from "Microsoft Support" to warn you they've been monitoring your on-line activities and found that you "have a serious virus." They'll ask you to depress keys on your keyboard in a certain sequence. That will bring up a list of errors your Microsoft operating system recorded. There are always plenty of errors on that log. None of them indicate that you have a virus. I didn't go any further with the idiots, who called back several times. I assume they want to install some sort of "malware" that they will then give you a price to remove, if you keep following their instructions. That's actually known as "extortionware." I called their number back a couple of times and got a scammer each time. I told him/her (they use both) I don't care about the virus they claim I have. I finally got off their list by telling them everyone in my house uses a Mac! ;~)