I have gotten calls over the past 6 months, telling me they are Microsoft calling and my computer is sending error messages. Thinking this is a scam, I finally asked for name and phone #, and where they are calling from. They are always males with thick Indian accents. " JIM " calling from New Jersey, phone # 302.261.9242.
He told me to depress the Windows key along with the 'r' key and read off what it says. He said I have a virus, with junk files on the computer, and that this is the last day for the computer. "It will shut down in a few hours". He called back from a quieter line so we could hear each other. This time I noticed far less voices in the background. I asked to speak to his supervisor several times, and asked many times to be taken off their call list. A 'supervisor' got on the line; sounded like the same guy disguising his voice.
I explained I have malware and virus protection, and he assured me this is not the case.
Anyway, now I know to hang up on subsequent calls. Any action on this scam yet?
I just had someone calling and saying his name was William. I asked for his phone number and I bet he was not happy. He said he was with the help desk for windows. Watch out!
I received a phone call from a male who said his name was Steven and that my computer was sending out errors of some sort and that I needed to get to my computer and input a series of keystrokes so he could stop the errors. I told him that I knew he was a scam and to give me a number to call him at. He proceeded to give me the 1-302-261-9242 number. After a few minutes when I had not returned his call he phoned me back again. I told him that I did not want his service or help and to please stop calling. He had the audacity to ask why? I told him that I would inform the police of his call and have him put in jail. He has yet to phone back, is there someone I can report him to?
I forgot to mention that Steven said that the company name was Apech an IT Computer Security Company. He also had a heavy accent and there was lots of feedback and echoing throughout the call and lots of background noise.
I just got a call from this man I could hardly understand about the errors and such. I told him to give me his name and number and I would call him back. Same number the others have been given 302-261-9242
Same experience as other have posted. Persistent calls, echos & noise making the heavily accented voice difficult to hear clearly, requested I do certain keystrokes. I told him I was uncomfortable with this but that my IT guy would come by next week and I would have him take care of the problem if I could have the callers contact information. At first "Allan" said we couldn't do this because only I was "authorized" to work with the computer because it is "registered" in my name. I explained that I would be there with my IT guy--"Allan" relented and gave me this (302 262-9242) number. I couldn't hear well enough to get the name of Allan's company, but he assured me they work for Microsoft as a contractor.
Note: I am an "old guy". My "IT guy" is the kid who lives down the street.