this is legit fraud serivices from bank of america. If you get a call from this number you dont have to talk to them. All you have to do is call the number on the back of your card or go on th eBoA website and call the customer service number. Tell them what happened and they will straighten it out for you.
It IS Bank of America, people. Calm down. I think it's a pretty ingenious system they have going. They caught multiple false charges on my card and because they called right away, I was able to get them deleted. They should have a clearer way to tell that it's BOA, tho...
Received a call after I had made an online travel booking on an Italian web site. I guess that resulted in my card being flagged.
I did not answer at first because I did not recognize the number. No message was left. After checking here I called back and confirmed with them that my online purchase was legitimate and that they should not block my card.
Someone called (actually a machine) stating a certain credit card which was never in my name has been having lots of charges on it? Should I call them back?
After receiving this call & promptly hanging up, I investigated the number online. I checked Bank of America's website & in fact there was a charge on my Mastercard so I called the number back because it was a holiday so Bank of America's main number was closed. They reversed the charges & canceled the card. I still felt uneasy about this so I called the 800 number on the back of my card today. They confirmed the fraud & that the call was in fact legit. They confirmed the charges were reversed & card canceled. Please do not ignore this call. Call the 800 number if you need to. This was an UNACTIVATED card that I had cut up & thrown out because I didn't want it. Please don't ignore this call.