The number calls several times per day and at all hours. Very annoying. They never leave a message. This is becoming harassment. They call during work hours and at night. I heard it was for past medical bills but we work out bills with the hospitals by ourselves so I am not sure why they are harassing me.
If they don't leave a message, then how do you know it is about hospital bills? Legal hours to call are 8 am to 9 pm your time. Without more information this is the best I can tell you.
Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes. The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here and also make a complaint at this government site: http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices: http://800notes.com/faq/attorney-general
This is from the Cleveland Clinic's credit collectors they send your our due bills to. I had a $23 bill I was unaware of because of insurance usual underpaying. But I did answer and they told me they were who the Clinic sends all their bills to.