Person with a very thick East Indian accent called to help me with my computer problems. I asked how did he know I was having problems and he said something that I could not understand. I think these people have some kind of control with my computer. I paid a similar Company about 1 1/2 years ago who said they were with Yahoo but they didn't fix the problem. when I called the service number I was given, it was a women who didn't seem to know about the company. I contact my bank to report it. They gave me a credit but then after a few months my acct. was charged again.
Got a call from this number, said Hello a couple of times, then the guy said; this is IT support. I asked; IT support for whom? He said - it's about your computer. I hung up on him. So annoying!
Received a call from 347-098-8765 foreign accent in english told me that my computer was sending error messages to them over the internet and he needed me to get in front of my PC and he would help me fix this error - what a scammer!! I told him that I was not interested and said to remove my number from his list - and then said good bye and hung up - he immediately called me back and asked why I HUNG UP on him?? I told him not to call me again - he said he WOULD and for me not to hang up on him again - sort of hostile - then of course I hung up and he called me immediately TWO more time which of course I just let roll to voice mail - no message - what a scam from these international scammers trying to phish for personal information - weird that he did know my first name - my number is not listed -
This entity has called several times. In the past they've used another number. Lately it's the same number and they've called several times. Always say they're either with IT or with Microsoft. They want to "fix your computer"
I recieved a call from 3470988765 saying I had errors on my computer. The next thing I know they had control over my computer. I [***] it down, and shut down my WiFi. They called me again and said if I don't let them back in that they would crash my computer. Should I call my WiFi provider? Should I call the police? Should I call them both?
The police can't do anything. It probably would not hurt to notify your WiFi provider that your computer has been hacked and taken over by cybercriminals, who are literally holding it for ransom. Follow the steps given below by Slim, another poster:
Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused
What can you do immediately after such an attack?
1. Pull the cables on the computer, so it cannot access the internet.
2. Change ALL passwords stored on the computer
3. Run FULL malware scans on the computer, in "SAFE" mode!
4. Change the passwords again, particularly if the malware scans showed anything
5. Inform your bank and credit card companies
6. Sign up for credit monitoring, and check the status frequently
7. You may have to bring the computer to a local repair shop, and tell them the story.
8. Tell friends what happened, so they can be aware of strange emails from you
9. Plug in the cables only AFTER all the above have been done
10. Change the passwords on all online accounts. Even better - access a "safe", uninfected computer, and chance your online account passwords RIGHT NOW.
You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!
Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!
Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams
Lesson:
If your computer needs fixing, bring it to a local repair shop
Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.