I got a call today (3/8/13) from guy with a thick dialect...maybe Indian...but the number was "unknown." This was my second call, the other one was yesterday from a woman with a thick dialect. I gave both of them a really hard time because I knew it was a scam! I finally told the guy today that I thought this was a scam and would he remove my name from their call list...which he said he would do (yeah! right!). It really throws them off when you interrupt their "script" to ask questions. I do this about a minute and hang up.
A foreign person called stating that I'm having computer problems and that my computer was about to crash. He was persistent about me getting on my computer and him walking me through help. I refused his help because I was not having any computer problems and he got mad so I hung up on him and he called back. He was yelling at me and was very forceful. He said he was with Supportonclick.com.
He or she want you to map out your IP so they can control and receive any and all data on your computer. This is a Nigeria scam see if you can get the number blocked or you might have to change it.
We had a very similar incident just a few days ago -- a man calling himself "Ron Wilson" but having a foreign -- we thought perhaps Indian -- accent called our home number and told us that they were receiving an error from our "PC Office" service. I was online at the time and mu wife thought he was referring to our GO TO MY PC service, but I couldn't talk to him at the time and he angrily hung up. When I called back there was no answer. We called GO TO MY PC (Citrix Online) and they spent many days determieing that it was not one of there calls, but was in fact a fraud attempt.
Many thanks to Jeff Felix and the folks at Citrix Online.
I recieved a call from a person with a foreign accent offering help with my computer problems. I have been having problems with my printer and trying to find answers online to fix it. But I was suspicious that anyone would call me and I could not remember having listed my phone number. My called ID showed "unknown number" but when I asked him what company he was with he said they were a suppport service for microsoft and when asked for his phone number so I could tell if he was legit he gave me 347-289-3770 and his name as Jack Watson. He asked me to tell him about my problem and then he had to consult with his technician and he could tell me if they could repair it. I asked to speak to the technician directly but it got very confusing and difficult to understand. I think "Jack" just changed his voice when he wanted me to think I was speaking to his technician. And he then had to come back and tell me what his technician told him. He told me they could repair the problem for about $30. and I told him NO that I had contacted HP (my printer brand) and already been charged a fee for updates. He said "then you should call them" I said I will and hung up on him. I was very suspicious so I googled the number and found this website. I hope Microsoft knows he is trying to rip off people using their name.
I just got the same call...Ron Wilson....and he gave me the same run around mentioned. He also gave his extension number, 10080. How can scams like this be stopped?