Long history of questionable debt collection practices.
EOS-CCA (Collecto)
http://www.eos-cca.com/
700 Longwater Dr
Norwell,
Massachusetts
02061
(877) 395-5997 - Supposedly consumer hotline.
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BBB
THIS BUSINESS IS NOT BBB ACCREDITED.
(781) 753-4990
Collecto, Inc.
26 years in business
Headquarters
700 Longwater Dr
Norwell, MA 02061-1624
(781) 394-6105
Additional Phone Numbers
(800) 886-9177
(781) 753-4368
(877) 395-5997
Additional Email Addresses
[email protected]
BBB File Opened: 06/09/2004
Business Started: 01/09/1991
Business Incorporated: 01/09/1991 in MA
Type of Entity
Corporation
Business Management
Principal: Mr. Ben Ribeiro, VP of Consumer Relations
Contact Information
Principal: Mr. Ben Ribeiro, VP of Consumer Relations
Business Category
Collection Agencies
NAICS: Collection Agencies
Alternate Business Names
EOS CCA
EOS Healthcare
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 852
Methods of Payment
Cash
Personal Check
Business Check
Cashiers Check
Debit
Visa
MasterCard
Online
Money Order
GOVERNMENT ACTION
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On 12/7/2015 the Consumer Financial Protection Bureau (CFPB) filed a complaint against Collecto, Inc. and alleged that the business reported inaccurate information about debts to credit-reporting agencies, and collected and continued to report debts that consumers disputed, even though EOS was unable to verify that the debts were owed.
353 complaints with BBB!
A+ BBB Rating
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Just because someone on the phone calling you says you owe a debt does not mean you actually owe it.
If a voice on the telephone claims you owe a debt:
1. Demand the person give you his or her name, company name, and address
2. Demand a debt validation letter by US mail. E-mail no good.
3. Do not pay the collection agent or anyone else a dime until the debt is validated
Of course they won’t do this, no scammer ever will, so simply ignore them and block their calls.
If they are bothering you, report them:
http://www.consumer.ftc.gov/articles/0149-debt-collection (Threatening civil proceedings with no intent to follow through, or threatening criminal process in order to collect a civil debt is a violation of the Federal Fair Debt Collection Practices Act.) The same goes for endless telephone harassment.
Note that the US Supreme Court in the Case of HENSON ET AL. v. SANTANDER CONSUMER USA INC., has recently ruled that the provisions of the Federal Fair Debt Collection Practices Act do not apply if the creditor owns the debt in question. As a practical matter this probably won't effect the kinds of scam debt collectors who often show up on 800notes. The scam collectors don't give you any information about themselves so it is impossible to know whether or not they in fact "own" the debt in question. Most do not send debt validation letters and many often say they are collecting for someone else. So, make the complaint anyway if they are bothering you. Let the FTC sort it out.
Also contact your local attorney general
If they continue to bother you, and you know you do not owe any money, tell them that you know this is a debt scam and that you are making a complaint to the police for extortion. Once you get a copy of the police report and they call you again , just read out the file number and the name of the PD or Sheriff’s office involved. Tell them you’ll be glad to send a copy to them at whatever address the jack***es are working out of now.
You'll probably have to yell at them and talk over them. Tell 'em no scammy debt collector is going to push you around.
You have to get tuff with these people because, being akin to thugs, brute force is (metaphorically speaking). the only thing they understand.