Awww. Do you remember the old SNL episodes with 'Pat'?
I'm pretty sure Pat just called me.

He WANTED our RLG (Reverse Logistics) division, but was so ill-informed that he thought RLG was the COMPANY name, and was SUPER confused when I answered with the company name.

HA!  World First, really. Cold callers are bad enough, but CLUELESS cold callers? HA