Update. This time when I first answered I tried something that a retired phone company employee suggested - hit several random # on your phone - and I got a real person! It was someone saying they were conducting a survey on behalf of Shaw Business Services. I told them that after wasting so much of our time with hang up calls they would not get any more time for a survey. It's either an agency conducting surveys or trying to sell customers on something. Waste of everyone's time!