Caller identified herself as being with Google Maps, which matched the caller ID, and asked me for our street address. Then she asked for me to confirm our store hours and what kind of business classification we'd come under. Exactly the information one would expect Google to need in order to confirm that our Google Map listing was up to date and that we were indeed still in business. The caller was polite, the connection was reasonable (didn't sound like a cell-phone), and after I'd provided the information she thanked me and that was it. Clearly this was not phishing by a "directory listing" scammer, which is what most calls are when someone asks me to give them our address. If you get a call from this number I'd advise answering it. It's a few seconds out of your day, but you'd spend more time than that trying to get your listing back on Google if they pull it for being unverifiable.
You should write to Google and tell them so. If the idiots don't call during business hours how can they expect to get an answer? One of the problems with outsourcing.
Just got a call from this number - they had found me on Google Maps. They asked me to verify my address - when I asked the purpose of the call they hung up.
I just got a call today from the 650-253-2000 and he said he was Brian ---- (didn't remember his last name) with Google maps and and more information for my google listing. When i asked for a name and number to have someone call him back he said his phone would not received incoming calls and could i just transfer him to the right person. From reading the previous posts, "Brian" did not have a thick accent and the call was not broken up.