I was hacked by this Gaxome, WWW.GAXOME.CO 03-20 856-575-1650 NJ 7764 in March for $7. something. Then again in June WWW.PLAYSITEWORLD. 06-01 707-846-4044 or $7. something. Bank with BB&T. Coincidentally, my baby sitter also banks with them and was hit the same weeks that I was, or within weeks. How many BB&T customers have been hacked that don't even notice these smaller amounts? Regardless, it sounds like the bank itself has been hacked. Just wanted to put in my 2 cents worth...OH, and this makes my account being hacked THREE times from Oct 11- Jun 12!! The first time was an ACH transaction for a penny....which, I am sure that the hackers would come back and try to get more $ from me, had I not noticed. BB&T refunds the money, has you fill out all this paperwork and they still can't get the hackers. They now ask you to have the paperwork notarized (the first two times for me, I was not asked to do so)....so I just went into a branch and had an employee there do it. Very aggrivating! I wish that they would fix this and catcht eh SOB's!!!!!!!!!!!!!
I read it is happening through a company calling you but that is not my case. I had never heard of this number until I called about the charge and it was linked to this company and number.
So true. I only pay bills online that's why when I saw it I knew something was wrong and I didn't have any activity online the day of the withdrawal. The Bank stated they were going to cancel my card and send a new one but wasn't certain about getting my money back and may be a few dollars but it's a few less than I already had. It's also an inconvience to have to wait on another card. How do you protect ourselves from it happening again?
I 've never received a call from these people, my cell phone is off since I am unable to pay for my phone service right now. So how were these people able to withdraw $7.62 from my checking account..but somebody did answer me when I called, her name was Jane. She asked for my last 4 digits on my credit card, I refused to release that information. She then asked for my last name, after several minutes she said in a heavy unable to understand accent, that I ordered this service on line. That is not true since I also don't have a working computer...but she did reassure me that I would have my money reversed into my acct and gave me a confirmation#. It is a small amount, but right now every penny counts...