First an Indian-accented woman called to verify that i 'have windows computers', then I was transferred to a "microsoft certified technician' who gained access to my machine via the AMMYY remote desktop sharing program, and proceeded to lead me both thru my internal performance logs and external web sites to "prove I had been affected by a koobface virus attack that had left a backdoor to my system open" to hackers. Somehow he pegged my CPU to 100%, though this was the only program running.
Next he offered to fix this and all problems for free, but he required a "security panel" to be installed, and led me to 'onestoppcsolutions.com'. Then he required that I purchase one of the plans offered by that site that start at $228. He pushed very hard, giving me his employer ID code of MS22259HQ, a name of 'Mike Smith' and a callback number of 201-338-6142. He sounded Indian with a New Zealand accent, if that's possible!
The call lasted over an hour; it took maybe thirty minutes before he even got to the security panel/sales pitch! Avast Internet Security has not picked up on any actual intrusion into my machine, but it's about to get a full in-depth scan.
Just received same call - I didn't trust this and told him so - eventually gave me the above # to call to confirm and I found these posts by searching the phone # online - as well he kept telling me they are legit from "New Jersey" - sure didn't sound like it! And he kept trying to prove to me he's from windows - stay away from this! he said his name was Robin White. - based on his accent that was a totally made up name. Sounded like he was from India or Pakistan.
I’ve been receiving calls from a company that identifies themselves as Microsoft Technical Dept. Informing me that they’ve been receiving complaints that our computer is sending out a virus. They ask me to go to my computer and key in a long number and they will fix the problem. The first time I told them that I’m not at my computer and called my son (tech adviser) but they keep calling. The last call I asked them to give me their contact info and I will call back to confirm that they are with Microsoft.
I was given the below information.
Technical Dept/Microsoft in Seattle WA
201 338-6142 and ask for James Guppling. I Googled the number and found your post.
I got the same persistent call from a "Microsoft Tech" insisting he could fix my computer for $409.00, wanting my credit card number. I told him I'd call back the next day but checked it out and he's a fraud. The number he left me was (201) 338-6142. Don't fall for his fast talk and persistent ways - he's a fraudster.
I received a call from an indian he asked me to log to my computer so he can fix my widow defection i do not know from where they are getting my info even though my window is not register under my name