This is for Tom Alderman, who says he's the CEO of Super Star Smile. My experience with your company is this: I've received about a dozen phone calls from your company in the last 3 days. For the first eleven of those calls, no one was on the caller end of the phone. When I called back to thw number on the caller ID, 201-383-2719, I received only a machine which said I had the option to speak to someone, but, when pressing that option, I was told everyone was too busy to talk. Unfortunately, that was false, since the machine made no effort to transfer but simply paused for a few seconds. When the machine suggested trying another option, nothing, again, happened.
This afternoon, a call came in from the company. I questioned the person on the line. I was first told the company was located in Portland, Oregon. Because I persisted with questions, I was transfered to a "supervisor" who gave the name "Kevin Villanova." I asked more questions. Kevin told me the company was located at a certain street in Denver. This came as a suprise to the company actually at the address given (I followed up and called the company there, which is a roofing company). I was also told by Kevin that Super Star Smile personnel can not give out the telephone number, mailing address, contact persons, email addresses or other useful information of the company. No one with whom I spoke could explain why the caller ID gave a New Jersey number (the 201 number above).
The way this scam usually works, when you ask questions of companies like this, they will give some contact information that is taken directly from someone else they've try to contact. Hence the address I got was likely someone they've previously called and the name "Kevin Villanova" is also likely someone on their contact list. FOr other people who have posted to this, part of the danger in dealing with a company like this is that they are apt to use your name, address, etc., as contact information by the next people in line on their hit list.
If "Tom Alderman" wants to post some real information on this company on this blog, I'll be happy to check it out. You want to be trusted, Tom, you need to give out real information. I'd want to know their state of incorporation and the name of their service agent. If they really are incorporated, that info is already public information- you just need to know the state of incorporation. I don't have time to track down all the lies I was told earlier today.
For all of you who have been scammed by this company, contact the Attorney General's Office in your home state and complain. Also, complain to the AG's Office in any state in which you think the company has dealings- look at the return address on any shipment they make to you. (Most Attorney General offices have a consumer protection department.) While I would expect the AG's offices can't go after every complaint, at some point the balance will tip and they'll track this company down.
Been getting this call every night between 8pm and 9pm pst for weeks. At least 5-6 calls in that hour. I've tried to answer, call back and the #2 option and they keep calling. No answer and no one there when I answer. Tonight there was a female with a middle eastern accent when I answered saying they were from some teeth whitening co. I wen't off on her, but in a nice way. All she would say is uhh. uhhh. uhhhh. I told her to take me off their call list and she hung up on me??? wtf? These people need to be stopped. Will be interesting to see if they call back tomorrow.
I have been receiving calls from this number more than 60 times in just four days. Just like everybody's, no voice, no one is there and can't remove my phone number from their list. How can we stop this? it has to be a way..................