Informational Post:
http://www.bbb.org/evansville/business-review ... lle-in-11000173
http://www.bbb.org/dayton/business-reviews/co ... aine-oh-5000261
And this one which in particular, is interesting!
This Business is not BBB Accredited
Transworld Systems Inc. (Headquarters)
Phone: (888) 446-4733
Fax: (707) 236-3809
2235 Mercury Way Ste 275, Santa Rosa,CA 95407-5413
[email protected]
http://www.transworldsystems.com
! There is an alert for this business !
There is a government action involving this business.
BBB® Non-Accredited B+ Rating
104 complaints closed with BBB in last 3 years | 33 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 56
Problems with Product / Service 45
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 104
Government Actions
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On July 9, 2013 Expert Global Solutions Inc and its subsidiaries (including Transworld Systems Inc) have agreed to enter into a Stipulated Order for Permanent Injunction and Monetary Judgment by agreeing to pay a civil penalty and ceasing telemarketing practices that were alleged by the Federal Trade Commission (FTC) to be in violation of the Fair Debt Collection Practices Act (FDCPA) and the FTC Act.
In its complaint, the Federal Trade Commission alleges that Expert Global Solutions and its subsidiaries called consumers to collect a debt and would continually call with the intent to harass the consumers, including calling consumers' place of employment even when the employer did not allow personal calls. In the instances where consumers confirmed that they were not the individual who owed the debt, the company would continue to call to obtain information about the individual who owed the debt even though the company said they would stop calling and had no reason to believe the person they were speaking to had any knowledge of the person who owed the debt. The companies also left messages on voicemail, leaving information with the debtor's name and confirming that a debt was owed, in violation of the FDCPA.
Expert Global Solutions Inc and its subsidiaries have been enjoined from: falsely stating they will not contact consumers to collect a debt; communicating with any person other than the debtor (or those authorized under the law in conjunction with the debtor) regarding the debt owed unless communicating once for the purpose of obtaining location information for the debtor; harassing a consumer while attempting to collect a debt; communicating with a person in connection with a debt at an inconvenient time or place (including place of employment); continuing communication if a consumer has requested no further contact or if a consumer submits in writing that he/she refuses to pay a debt; leaving voicemails with information about a debt owed; and violating any provision of the Fair Debt Collection Practices Act.
Expert Global Solutions Inc and its subsidiaries are also required to: report the debt as disputed or request deletion from credit reporting within 14 days after the denial, dispute, or challenge, complete an investigation within 30 days of the denial, provide verification of the debt and the basis for it if the debt is valid within 15 days, or inform the consumer the debt is not valid and cease collections as well as inform the credit reporting agency to delete the debt if reported; keep records documenting attempts and results of calls regarding a debt, as specified in the Order.
For a period of 5 years from the date of the order, Expert Global Solutions Inc and its subsidiaries must make the following disclosures on each written collection communication that is sent to a debtor for the purpose of collecting on debt:
Federal and state law prohibit certain methods of debt collection, and require that we treat you fairly. If you have a complaint about the way we are collecting your debt, please visit our website at www.ncogroup.com (or applicable corporate website) or contact the FTC online at www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.
*******
Also found:
http://transworld-systems.pissedconsumer.com/
http://www.ftc.gov/enforcement/cases-proceedi ... o-group-inc-nco
http://www.egscorp.com/
http://www.oneequity.com/News?n=233
http://www.bbb.org/dallas/business-reviews/co ... ano-tx-90468519
***Note here that NCO is infamouse here with multiple FDCPA violations in numerous threads!
https://www.ncogroup.com/
http://www.bbb.org/washington-dc-eastern-pa/b ... am-pa-80002360/
http://www.bbb.org/atlanta/business-reviews/c ... luth-ga-5001121
http://www.bbb.org/delaware/Business-Reviews/ ... on-de-22002558/
http://www.bbb.org/south-east-florida/busines ... ham-pa-26001119
This Business is not BBB Accredited
NCO Financial Systems, Inc
Phone: (215) 441-3000
Fax: (215) 441-3171View
Additional Phone Numbers
(800) 220-2274
(215) 793-9300
(800) 688-4940
(888) 660-3234
(215) 923-9840
(888) 298-9466
(800) 728-3346
(888) 495-8352
(215) 442-8335
Additional Fax Numbers
(215) 793-2908
507 Prudential Road, Horsham, PA 19044
http://www.ncogroup.com
! There is an alert for this business !
Please view the Bureau's profile on this company at http://www.bbb.org/washington-dc-eastern-pa/b ... ham-pa-80002360
- See more at: http://www.bbb.org/south-east-florida/busines ... h.f3THAgUx.dpuf
For further assistance please contact the
BBB of Metro Washington DC & Eastern Pennsylvania
WWW: http://dc-easternpa.bbb.org
Email:
[email protected]
Phone: (215)985-9313
Fax: (215)563-4907
1880 John F. Kennedy Blvd., Suite 1330
Philadelphia PA 19103
http://www.consumeraffairs.com/debt/nco.html
http://www.debtcollectionanswers.com/NCO-Financial.html
http://www.ftc.gov/news-events/press-releases ... tc-charges-will