CID shows Horizon Products LLC, she asked for the shop manager and I
asked why and she said she was with WW Grainger (a legitimate co.) and
needed to update info, I said I could update it what did she need? She
wanted his name so I said if you're with Graingers why does the CID show
Horizon Product?s and she said we're two different companies. I said
"Nah, I'm not going to give you his name" and she hung up.
CID shows Horizon Products LLC, she asked for the shop manager and I
asked why and she said she was with WW Grainger (a legitimate co.) and
needed to update info, I said I could update it what did she need? She
wanted his name so I said if you're with Graingers why does the CID show
Horizon Product?s and she said we're two different companies. I said
"Nah, I'm not going to give you his name" and she hung up.
Same call came into our A/C Company, except this woman was extremely rude. She called back twice and overtowered my voice, so now she'll never get through. Don't these sale's people realize that the first step to getting through is to be polite to the gatekeeper? First rule of sales!