I received a call from this number just now. Someone called from this number a week or two ago and then hung up when I answered, but this time an actual conversation took place. I spoke with a gentleman who told me that records showed my phone was over 2 years old, which, as a Sprint customer, entitled me to a new phone with camera, bluetooth, blah blah. However, I'd have to sign up for a 2 year contract with Sprint in order to receive it.