I get these calls almost daily and I never answer. We DO use Medco so I am not sure of the validity of the calls, but today I pressed 'talk' to see if I could actually talk to a real person. After about 20 seconds of the robo trying to connect me, it hung up. So since the federal DoNotCall does not seem to work, I am using all of the technology available to combat this caller (and others). My Panasonic phone system has a built-in caller block that you can block the number with only a few keystrokes. That is the best that any of us can do since the government and phone companies are unwilling to help John and Jane Doe in this blatant form of phone and privacy abuse.
This is a number for Medco and they are not telemarketers- they do call often and do not leave voicemails. It's a general call to see if you questions about your prescriptions and/or reminders about refilling your 3 month prescriptions if you do not have autofill. The only personal information they asked was my prescription account number and to verify my birthdate.
I've been receiving non-stop calls from this number. Calls come in 2-3 times a day/night. No one responds when I answer and they never leave a message.
Well I called this number back this morning and, believe it or not, a young lady answered stating the company was "Medco". Medco is the mail in pharmacy used by many insurance companies. She told me that this number is an automatic dialer, no real person is the line. They are calling to let their customers know that they are paying more for their prescriptions at their local pharmacies, etc.
I told her that many people have filed complaints on this number and have even blocked it, as I did myself. I told her I would not unblock the number. Everytime Medco has called me they use an 800 number and leave a message, automated or not.
I am fortunate to also have prescription coverage under another plan which is more economical then Medco. So when I get continuing calls from Medco about why I'm not filling my prescriptions through Medco you all appear to be confused and dumbfounded.