Hi Marc,
ACE Cash Express does not require a payment in order to fund a loan. Customers may apply online at www.acecashexpress.com or visit an ACE store location. If approved, funds are available to customers with no further information required. ACE will not request any sort of upfront payment.
We apologize for the inconvenience you’ve experienced; however, this is not an ACE Cash Express loan-it is a scam. We’d appreciate your cooperation in preventing this situation from happening to other consumers. Please contact me at
[email protected] to provide additional information that will assist us in our endeavor to put a stop to this type of fraud. Thank you!