Another refi dog using a spoofed number on a tie-line, a member of the vast Quacken Loans plague herd. They rotate numbers on a regular basis, but the initial indicator of a scam call is if you only see the city or Not Available on your Caller Id. Don't ever enter personal data online, nor give any data or a credit card number over the phone, as you never know who they really are at the other end, much less if they are truly legit. Most likely they are in the sewers of Mumbai.