I recently cancelled my Charter internet service and asked them to send me a recovery box. They said that the recovery box would take 2 weeks to a month to ship and be received. I was told by Charter to disregard the phone calls, as they were automated and just reminding me to send my equipment back. Once the equipment was returned, they would stop the calls.
Just got a call from this number on my cell phone and did not answer - I don't pick up numbers I don't recognize. I have Charter service, but they have never called from this number before - and the only service I have with them is paid up and not past due, so there's no reason for them to be calling, other than to market other services...which I wouldn't pick up for anyway.
Claims to be from Charter. Ignored me when I told him I wasn't interested in promotions. This is not a registered phone number with Charter Communications. I hung up on him and blocked their number. I didn't have patience to hang in there and wait for the personal information questions, though I wanted to so I could laugh at him and then hang up.