I too believe this to be a scam as it stated "This is our final call to contact you about you student loan forbearance." I have not had a student loan for many, many, many years.
Call or rang several times but I did not pick up as I don't recognize anyone from Washington DC. They left no message. And I did not call back. I am blocking the number after reading the notes on the site.
I actually had them on the line and gave them a hard time... The person on the other end was exceptionally rude.. Not the first time I have been called with the same offer to reduce my student loan debt that I do not have...
Just got a call from this number, did not answer, no voicemail. Judging by the amount of people getting a call from this number around this time, I'd like to believe it's a scam or something similar.