I keep getting unwanted calls from this company. I am already a customer but I repeatedly tell them that I do not wish to add additional services but they keep calling me.
The last straw... I called charter to end these ridiculous calls days ago... the man I spoke with said it may take up to 3 days for them to stop.... today is day 4 and I am awoken at 6:45 am by a call from... you guessed it... CHARTER!
The number they called from: 205-588-6521
I called them back (since they don't say anything when you answer) and screamed profanity at not one, but two women who both told me it would take THIRTY DAYS for the calls to end... the last woman said she would terminate the call if I didn't stop "cursing"... I said "that's the whole reason we're having this conversation, to get you to F'ing PERMANENTLY TERMINATE calls to me!"
After getting nowhere with them, I called their order line (877-304-2364) two women there now tell me that it will take FORTY FIVE DAYS for the calls to cease. UNACCEPTABLE. I went 2 supervisor levels up and would have kept going (hoping to get to the CEO to tell him what a moron he was if he really believed they could up sell people after p*ssing them off no end. Idiots!) And told "Kevin" that I was going cancel services... that THAT was how P.O.d I was... he suggested changing my account phone number to all 3s and said that would end the calls. I said "do it" and POOF it was done... all of that aggravation and that's all it takes to fix this? It flipping better. If it does not, I'll be back here with an update.
Good luck with the stupid crazy people at CHARTER... yes, agreed.. they should be brought up on CRIMINAL CHARGES.