I am Mike Wiley, the registered agent for the Timeshare Advocacy Group (www.mytimeshareadvocate.org). The Timeshare Advocacy Group is a not for profit company registered in the State of Nevada and it works to improve the conditions that timeshare owners have to deal with in their dealings with Timeshare marketing companies who sell, rent or market Timeshare products.
The telemarketing firm contracted to serve the Timeshare Advocacy Group has recently installed a new software program to enhance the operation. On Monday October 10, 2011 and Tuesday October 11, 2011, one of the supervisors duplicated the actions of another supervisor in resetting several campaigns. This error caused people who had not answered or had an answering machine answer receive basically three times the calls they would have normally received.
When I was first contacted by one of those people, I at first did not believe them because it had never happened before, but sure as can be, when a system event log was pulled up it exposed the supervisor's error.
As an organization created for your benefit, we felt pretty bad to have let this happen. However; as many people in business and industry know, there are always kinks in a new system and it does take time for humans to understand computers. I am still trying to figure out every thing my cellphone does besides making calls.
So to those of you who were disturbed by the calling, please accept our apologies. And if you wish to contact the Timeshare Advocacy Group directly that number is 317-683-7074.
This is the number that should have showed up on your caller id.
Again, we are sorry this happened.
Mike Wiley
Registered Agent
Timeshare Advocacy Group Inc.
multiple hang up calls from this number....when you try and return the call, it says it's not in service.
but, good news.... It is registered to a Mike Wiley at 11016 Linden Leaf Ave, Las Vegas, NV 89144 (mytimeshareadvocate.org) it's an automated dialing system...he's pitching a timeshare seminar. please call him at his home number of 702-561-9887 as much as he calls you! Enjoy.
anyone know someone in Vegas who can go lean on this jerk?
Managed to answer before caller hung up; she was startled. It is indeed about some timeshare deal, likely less reputable than the original timeshare sales pitch. Told the caller I didn't ever want to hear from her again, and she actually got kind of belligerant, advising rather stridently that I just might hear from someone else.
Kansas Attorney General, and I suspect others, are supposed to enforce a no-call list, so I will be reminding his office.
It's a new company (2 months old in Sept 2011) from Las Vegas called Timeshare Advocacy Group trying to lure timeshare owners to a lunch or dinner to discuss their services (another scam ?) It is registered to a Mike Wiley at 11016 Linden Leaf Ave, Las Vegas, NV 89144 (mytimeshareadvocate.org) Won't discuss it on the phone.