Man called twice in two minutes for three IT managers.  He wanted the correct spelling of the first person's name, so he could send an email.  I said that wasn't permitted; he must introduce his company via Purchasing, and then I transferred him.  His second target wasn't here, so he moved on to the third.  I asked what all this was in reference to, but his reaction was, "Are none of them at this location?"  I explained that managers' calls must be screened, and he replied, "That's all right, I'll call back later," before hanging up.  Sorry, pal, but corporate policy isn't going to change anytime soon.