I received my monthly bill from Windstream showing a $20.20 charge for a collect call!  We have never accepted a collect call from anyone at any time, or ever for that matter.  Who the heck accepts a collect call from someone they don't even know.  We never even spoke with anyone saying it was  a collect call.  We've just had those "press this button to be removed from our calling list".. If that was it, it still doesn't match up, cause this call is showing for 14.0 minutes.. I'm sure we would remember talking to someone collect for 14 minutes!  Be careful and watch your bill!  I'm having to call OSP Communications (800-736-7500) to dispute it.